In an open letter signed by chief executives from all NHS trusts in Kent and Medway, people are asked to be kind to NHS staff.
The letter says: “The overwhelming majority of our patients, clients and service users are respectful of the years of training and the skills healthcare professionals have developed so they can care for others.
People understand the caring and compassionate nature that makes someone want to work for the NHS; whether they are clinicians or in support roles.
It goes on to talk about the commitment to high-quality care all NHS partners have and that while it is a small minority of people who behave this way towards NHS staff, the consequences can be far reaching.
“We understand the frustration when you may have to wait a little longer at a clinic appointment, urgent treatment centre or emergency department, or when you may not be able to get through to a GP practice on the phone.
“Some people don’t understand why we are still asking them to wear masks in healthcare settings when they don’t wish to do so. We also know others don’t wish to participate in the Covid-19 vaccination programme. The second is a personal choice; the first keeps our staff safer.
“However, what we cannot accept is abuse – verbal or physical – towards our workforce. They are there to help, not be abused.’’
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Address: Ruckinge Road, Hamstreet, Ashford, Kent TN26 2NJ
Telephone: 01233 730190
Welcome to Hamstreet Surgery
We are a progressive and forward thinking practice, in purpose built modern premises and we provide an efficient service in a friendly, caring manner.
The practice is on the edge of Romney Marsh, which is steeped in local history, with beautiful old churches and the military canal. We are within easy reach of many interesting towns, including the Cathedral city of Canterbury and the Cinque Ports. We are a rural dispensing practice covering an area of 150 square miles. With Eurostar stopping at Ashford International, our local station, Paris is as easily accessible as London.
Primary Care Network - Hamstreet Surgery is a member practice of the Ashford Rural Primary Care Network along with Woodchurch Surgery, Ivy Court Surgery and Charing Surgery.
A great PCN takes a great team - If you would like to join our PCN click here for more information.
Flu Vaccinations - Click Here For Updates
The NHS is planning for the flu vaccination programme as usual for this autumn, so please keep a look out on the practice website for updates.
IMPORTANT NOTICE - DELAY OF FLU VACCINE DELIVERY
All GP surgeries & pharmacies have been informed that, due to circumstances beyond our control, scheduled vaccine deliveries have been delayed. Please only contact us to make an appointment if you have received an invite from the surgery. If your appointment is affected we will contact you to cancel your existing appointment and reschedule once stock has been delivered. Thank you for your patience and understanding.
Flu and COVID-19 viruses have the potential to increase pressures faced by the NHS this winter, particularly if infection waves from both viruses coincide. It’s therefore important that you get vaccinated if you are eligible. As a temporary measure this year flu vaccinations will also be extended to include those from years 7 to year 11 in secondary school and all those aged 50 and over.
Monday 08:00 - 18:30
Tuesday 08:00 - 20:00 (18:30-20:00 prebookable nursing appointments only)
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Sunday 09:00 - 12:00 (prebookable nursing appointments only)
Pre-Bookable Nursing Appointments
As well as our usual weekday clinics we also offer an extended service on Tuesday between 18:30-20:00 and Sunday between 09:00-12:00. These pre-booked nursing appointments only. GP Services are NOT available during these times and the telephone lines will closed. Please do not turn up at the surgery between these times unless you have an appointment.