New Patient Information

Before you register, please check our Practice Boundary Map (above) to ensure you are within our catchment area. Those registering outside of this area will not be accepted.

If you take regular medication: please ensure you obtain at least one months supply before registering with a new surgery.

As it often takes some time for records to be forwarded from your former practice, all newly registered patients are offered a consultation with the doctor. 

Anyone in England can register with a GP surgery. You do not require proof of immigration status or NHS number to receive care or see a GP. You do not require proof of ID to register with a GP, but it may help if you have one of the following, particuarly if you would like online access to your medical records:

• Passport                   
• Birth Certificate
• HC2 certificate
• Rough Sleeper ID badge
• Hostel or accommodation registration or mail forwarding letter

Hamstreet Surgery aims to provide the best possible healthcare for its patients. However, there may be circumstances when it would be considered reasonable or in the best interest of the patient and practice staff to remove patients from the list.

The purpose of the policy, therefore, is to define the practice guidelines for removal of a patient from the practice list and to ensure that any concerns about removing patients from the list are dealt with fairly.

You cannot register as a temporary patient at a practice in the town or area where you are already registered.

If you are not registered with a GP, you will be unable to see one unless it is urgent. In most cases, calling 111 is a better option.

Immediately Necessary Treatment

If you are ill while away from home but need GP treatment, you can receive urgent treatment at a local GP surgery for 14 days. After 14 days you will need to register as a temporary or permanent patient.

Temporary Patient Registrations

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient, although they do have an obligation to offer emergency treatment or direct you to an appropriate service.

Try to have the following information with you when you see a temporary GP for the first time:

• details of any medical conditions you have
• details of medical conditions you've had in the past
• the name of any medicines you're currently taking
• details of anything you're allergic to
• contact details for your permanent or previous GP surgery
• your NHS number

Accessibility

• Braille translation service
• Disabled parking
• Disabled toilet
• Induction loop
• Signing service
• Step-free access
• Wheelchair access

Family

• Baby changing facility

Parking

• Car parking
• Disabled parking

Let Us Know

If you have any specific needs which you feel we need to know about, please let our reception team know.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French