New Patient Information

New Patient Registration

The doctors welcome new patients who live within our practice area (please see the practice area map opposite). We are unable to accept any out-of-area registration requests due to the practical and clinical needs of our in-area patients. Please see our registration policy document for more information here

As it often takes some time for records to be forwarded from your former practice all newly registered patients will be asked to complete a health questionnaire and are offered a consultation with the doctor. 

Anyone in England can register with a GP surgery. You do not require proof of immigration status or NHS number to receive care or see a GP. You do not require proof of ID to register with a GP, but it may help if you have one of the following:

  • Passport                   
  • Birth Certificate
  • HC2 certificate
  • Rough Sleeper ID badge
  • Hostel or accommodation registration or mail forwarding letter

Practice Area Map

Please note that we do not take new patients from Wheatfields (Aldington), New Romney, St Mary in the Marsh & Dymchurch.   

How Do I Register?

Before you download and complete any of our registration forms, please check on our practice area map above that you are within our catchment area. Those registering outside of this area will not be accepted.

Please print and complete a registration form for each member of the household along with the relevant new patient information form, including children under five if applicable. If you wish to receive text reminders or are happy for us to contact you via email please also complete the consent form.

Please email all the completed forms to the surgery at ensuring all information is correct. Incomplete or incorrectly completed forms will be returned which may delay the registration process.

If you need help registering or filling in forms, please call us and ask for our help.

You could also ask for help from:

  • Local organisations - for example if you're homeless you could ask a centre that supports homeless people
  • Citizens Advice
  • Healthwatch

Temporary Patient Registrations

If you are ill while away from home, or if you are not registered with a doctor but need to see one, you can receive emergency treatment from a local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

england English Iran Farsi Urdu Urdu
albania Albanian Bengali Bengali india Hindi
egypt Arabic Croatian Croatian lithuania Lithuanian
bulgaria Bulgarian Punjabi Punjabi poland Polish
china Chinese (Cantonese) Somali Somali portugal Portuguese
china Chinese (Mandarin) Gujerati Gujerati spain Spanish
russia Russian Turkish Turkish French French

Disabled Patient Facilities

There is good access for any patient to be seen in most of the consulation rooms. If the room is not appropriate for your disability, then we will ensure we find a different one to accommodate your needs.

We also have a wheelchair that can be borrowed if you need transfer a relative/friend from your vehicle to the surgery and back again. The wheelchair must be returned at the end of your visist. We do not allow it to be taken or borrowed from the premises as it needs to be available at all times. 

There are designated parking bays available in the surgery car park.  The main entrance has wide doors to allow for wheelchair access.

There is a hearing loop stationed at reception.

If you have any disability which you feel we need to know about please let our reception team know by phone or email.

Removal Of Patients From Practice List

Hamstreet Surgery aims to provide the best possible healthcare for its patients. However, there may be circumstances when it would be considered reasonable or in the best interest of the patient and practice staff to remove patients from the list.

The purpose of the policy, therefore, is to define the practice guidelines for removal of a patient from the practice list and to ensure that any concerns about removing patients from the list are dealt with fairly. Please click on the link below for more information

Policy for Removal of Patients From Practice List.pdf