Mental Health & Wellbeing

Need Help In A Mental Health Crisis or Emergency?

In a life-threatening emergency - please dial 999.

In a life-threatening emergency, you can contact 999 via the Relay UK app or using a text phone. Dial 18000.

If you are a KMPT patient

Monday to Friday between 9am and 5pm

Contact your Community Mental Health Team (CMHT) service.

At other times

Call NHS 111 and select option 2.

More information can be found here.

If you, or someone you know, is deaf or hearing impaired - You can contact KMPT using the free national Relay UK service. Details of this service can be found here.

If you are not being treated by KMPT and need urgent help

Dial 111 and then press option 2, from here you will be put in contact with a trained mental health professional.

Help and support is also available at NHS 111 Online or KMPT.

If you, or someone you know, is deaf or hearing impaired - You can contact KMPT using the free national Relay UK service. Details of this service can be found here.

Mental Health Organisations


Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123 

Release the Pressure

Release the Pressure offer free confidential support 24/7 for any mental health concern.

Text 'Kent' to: 85258

Telephone: 0800 107 0160


Mind provide advice and support to help anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Talking Therapies


Talking therapies involve a trained therapist listening to you and helping you find ways to deal with emotional issues.

The therapist can help you gain a better understanding of your feelings and thought processes, and find your own solutions to problems. But they will not usually give advice or tell you what to do.

Counselling can take place:

  • face to face
  • in a group
  • over the phone
  • by email
  • online through live chat services 

Private Counselling

If you decide to pay to see a private therapist, make sure they're qualified and you feel comfortable with them.

The cost of private counselling can vary depending on the provider, with a session costing anywhere between £10 and £70.

Many private therapists offer an initial free session and lower rates for students, job seekers and those on low wages. You should ask about charges and agree a price before starting a course of counselling.

Local services you could consider:

New Romney Counselling Service

Ashford Counselling Service

Faversham Counselling Services

NHS Talking Therapies

If you are aged 18 or over, you can access NHS talking therapies services for anxiety and depression.

A GP can refer you, or you can refer yourself directly without a referral.

NHS talking therapies services offer:

  • talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies, and guided self-help
  • help for common mental health problems, like anxiety and depression

Click here to find out more


Well-Being Support Services

Feeling Lonley?

The COVID-19 restrictions over the last year have limited socialising and isolated many of us from our friends and family.

Here are some helpful resources to help tackle loneliness and isolation: 

Connect with your community

Porchlight - Combating loneliness and isolation

Kent Youth - Feeling Lonely

We Are With You

Get free, confidential support with alcohol, drugs or mental health from one of our local services or online. You can help and advice if you are worried about your own or someone else.


Stress Awareness

Qwell offers 24/7 instant access to anonymous and personalised mental health support for adults in Kent and Medway. They offer a range of support options and resources for whatever you’re feeling. There are no waiting lists and no thresholds for access.

79% of UK adults feel stressed at least once a month (Ciphr 2021). On Qwell, stress and anxiety are the most frequent presenting issues reported by our users, with 54.8% of Qwell users in your area reporting stress and anxiety.

ADHD & ASC Support


ADHD UK has been created by people with ADHD for people with a mission to help those affected – either those that have the condition or people close to them: family, friends, employers, and co-workers.


Not diagnosed with ADHD?

Click here to find out more about the condition

National Autistic Society

The National Autistic Society can provide advice, guidance, help and support for autistic people and those close to them. 


Not diagnosed with ASC?

Click here to find out more about the condition

Young Person's Mental Health & Wellbeing Services


Kooth is a free and anonymous online chat for young people to discuss mental health issues and have great online resources to help with general wellbeing. 


Shout 85258 is a free, confidential, anonymous text support service. You can text from wherever you are in the UK. Simply text 'Shout' to 85258.

If you are struggling to cope and need to talk, a trained Shout Volunteer is available, day or night. 


The Children and Young People's Mental Health Service (CYPMHS) provides emotional wellbeing and mental health advice and support for young people and their families across Kent. If a child is in crisis they or their parent/carer can call Mental Health Direct on 0800 995 1000 (available 24 hours a day) or visit the website below for more information. Staff will listen and talk through the support available to you and the child.

The BeYou Project

The BeYou project offers a safe, welcoming and inclusive space where LGBTQ+ young people can meet, socialise and find the support they need.

They also have a support group where parents and carers of LGBTQ+ young people can share experiences, connect with new people and get help and advice.

This May Help

Here's some practical advice that may help...

This May Help has been created to support parents and carers with concerns about their child’s mental health.

The subjects covered on this website have been chosen by families and young people who have gone through their own mental health challenges. What helped them may also help you.

Every Mind Matters

Support for parents and carers...

Find out how you can help a child to have good mental health, including knowing how to talk to a child about their mental health, and when to spot signs they might be struggling.

Plus get self-care tips for you, to help you look after your mental health while caring for others, and find out how to get more support if you, your child or your family need it.

 K&M CCG - Child & Young People

If you are a child or young person in Kent and Medway, specific services to support you are just a text, call or a click on website or app away.  

Young Person's Health & Well-Being Services

Services near you, supported by our PCN team, for your people from 4 years + 

Youth Counselling Advice

Advice to help young people find the right counselling service