Useful Contact Information

Patient Advice and Liaison Service (PALS)  

Phone: 0800 030 4550 : Monday to Friday, 08.30-16.30.

Email: kentchft.PALS@nhs.net

Web: www.kentcht.nhs.uk/PALS

Community Nursing (District Nurses)

Ashford Local Referral Unit (LRU)

Phone: 0300 123 0915

NHS Equipment

If you have been prescribed specialist equipment and you need a repair or return please contact NRS

Phone: 01622 235300
For deliveries and returns - 8am to 6pm
For repairs and servicing - 8.30am to 5.30pm

Visit the East Kent Hospitals Website

William Harvey Hospital (Ashford)

Telephone: 01233 633331

Kent & Canterbury Hospital (Canterbury)

Telephone: 01227 766877

Royal Victoria Hospital (Folkestone)

Telephone: 01303 850202

Queen Elizabeth The Queen Mother Hospital (Margate)

Telephone: 01843 225544

Buckland Hospital (Dover)

Telephone: 01304 222510

Outpatient Appointments (East Kent Hospitals)

Telephone: 01227 868686

Hospital Phlebotomy (Blood Test) Services

Patients can book appointments directly on the EKHUFT website: www.itx.ekhuft.nhs.uk/blood/home 
Alternatively, patients can contact the dedicated blood test booking line on 01227 206739 between 8.30am and 4.30pm.

Hospital Patient Transport

NHS Hospital Transport (East Kent)

Telephone: 0800 096 0211

Patient Advice & Liaison Service (PALS)

Any complaints, comments, concerns or compliments regarding East Kent Hospitals University Foundation Trust services should be directed through PALS if you are unable to address them directly with the doctor or nurse in charge of your care at the hospital. 

PALS - Talk To Us

Telephone: 01227 783145

Email: ekh-tr.pals@nhs.net

Social Services: 0845 330 2967 (office hours)

Social Services: 0845 765 6777 (out of hours)

Disability Benefits Unit: 08457 123 456

Pension Credit: 0800 99 1234

Carer's Allowance Unit: 01253 856 123

Benefits Enquiry Form Completion Service: 0800 441 144

Carer's Support: 01233 664393

Young Carer's: 01233 665393 

Handy Person Service (Ashford): 01233 613783

Kent Karrier (Disability Transport): 01622 605349

Volunteer Bureau Transport (Ashford): 01233 633219

Ashford  Borough Council  have notified us that they have stopped accepting sharps boxes at the Gateways and Civic Centre and are directing anyone who brings them in to them to sign up for a home collection instead. 

Collections can be booked regularly (such as monthly) or as and when required.

The online sharps collection request form can be found on ABC's website or you can call 01233 331111.