Useful Contact Information
Kent Community Health Foundation Trust
Patient Advice and Liaison Service (PALS)
Phone: 0800 030 4550 : Monday to Friday, 08.30-16.30.
Community Nursing (District Nurses)
Ashford Local Referral Unit (LRU)
Phone: 0300 123 0915
If you have been prescribed specialist equipment and you need a repair or return please contact NRS
Phone: 01622 235300
For deliveries and returns - 8am to 6pm
For repairs and servicing - 8.30am to 5.30pm
East Kent Hospitals Foundation Trust (EKHUFT)
William Harvey Hospital (Ashford)
Telephone: 01233 633331
Kent & Canterbury Hospital (Canterbury)
Telephone: 01227 766877
Royal Victoria Hospital (Folkestone)
Telephone: 01303 850202
Queen Elizabeth The Queen Mother Hospital (Margate)
Telephone: 01843 225544
Buckland Hospital (Dover)
Telephone: 01304 222510
Outpatient Appointments (East Kent Hospitals)
Telephone: 01227 868686
Hospital Phlebotomy (Blood Test) Services
Patients can book appointments directly on the EKHUFT website: www.itx.ekhuft.nhs.uk/blood/home
Alternatively, patients can contact the dedicated blood test booking line on 01227 206739 between 8.30am and 4.30pm.
Hospital Patient Transport
Telephone: 0800 096 0211
Patient Advice & Liaison Service (PALS)
Any complaints, comments, concerns or compliments regarding East Kent Hospitals University Foundation Trust services should be directed through PALS if you are unable to address them directly with the doctor or nurse in charge of your care at the hospital.
Telephone: 01227 783145
Social Services & Support
Social Services: 0845 330 2967 (office hours)
Social Services: 0845 765 6777 (out of hours)
Disability Benefits Unit: 08457 123 456
Pension Credit: 0800 99 1234
Carer's Allowance Unit: 01253 856 123
Benefits Enquiry Form Completion Service: 0800 441 144
Carer's Support: 01233 664393
Young Carer's: 01233 665393
Handy Person Service (Ashford): 01233 613783
Kent Karrier (Disability Transport): 01622 605349
Volunteer Bureau Transport (Ashford): 01233 633219
Sharps Box Disposal
Ashford Borough Council have notified us that they have stopped accepting sharps boxes at the Gateways and Civic Centre and are directing anyone who brings them in to them to sign up for a home collection instead.
Collections can be booked regularly (such as monthly) or as and when required.
The online sharps collection request form can be found on ABC's website or you can call 01233 331111.