Useful Contact Information
Kent Community Health Team
Local Referral Unit (LRU): 0300 123 4415 (district nursing requests or queries)
Kent Community Health Customer Care Team - help and advice about any of the NHS community services (including district nurses)
Tel: 0300 123 1807 (8am - 5pm)
Patient Advice & Liaison Service (PALS)
Any complaints, comments, concerns or compliments regarding East Kent Hospitals University Foundation Trust services should be directed through PALS if you are unable to address them directly with the doctor or nurse in charge of your care at the hospital.
Telephone: 01227 783145
Social Services & Support
Social Services: 0845 330 2967 (office hours)
Social Services: 0845 765 6777 (out of hours)
Disability Benefits Unit: 08457 123 456
Pension Credit: 0800 99 1234
Carer's Allowance Unit: 01253 856 123
Benefits Enquiry Form Completion Service: 0800 441 144
Carer's Support: 01233 664393
Young Carer's: 01233 665393
Handy Person Service (Ashford): 01233 613783
Kent Karrier (Disability Transport): 01622 605349
Volunteer Bureau Transport (Ashford): 01233 633219
Mental Health & Well-Being Support
Visit our Mental Health & Wellbeing page for up-to-date help and services.
Mental Health Matters (24hr Helpline): 08001070160
CALM (for men aged 15 -35 who are feeling depressed or down)
Private Counselling Services
FCS Talking Therapies - www.favershamcounselling.co.uk
New Romney Counselling Service - www.newromneycounsellingservices.co.uk
Ashford Counselling Service - www.ashfordcounselling.org.uk
Specialist Support Groups
Visit our Family Health page for support and advice.
Visit our Health Advice page for guidance and information.
Dementia & Parkinson's