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GOV.UK: coronavirus – guidance and support
Government information and advice.
Ruckinge RoadHamstreetAshfordKent, TN26 2NJTel: 01233 730190
The surgery and dispensary will be closed from 1pm on these days
9th September 2020
14th October 2020
If you need general advice an appointment may not always be necessary. Please telephone to speak to either our Practice Nurse or GP.
If you have a question for your doctor which requires an answer please do not write in. Make a routine appointment for either a telephone call or a face to face consultation.
It will take your doctor longer to respond by post.
These are available for patients who are housebound because of illness or disability, and should be made between 8.00am and 10.30am to allow sufficient time for the doctors to travel after the morning clinic.
The doctor may telephone for more information and may request that you attend the surgery if that is deemed more appropriate. Lack of transport is not a reason to request a home visit.
Emergency visits will be dealt with at any time.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Certificates (Ongoing sick certificates etc)
For the first 7 days of absence you can self-certificate, please see 'Appointments tab' for further details. After the first 7 days you will need to take advice from your doctor.
If you require a health form, insurance certificate or medical form completing by your doctor please leave them with the Receptionist.
There will be a charge for these services as they are not covered by the NHS.
Speak to your local pharmacist who will be able to advise you.
Please make an appointment with your dentist, or telephone 0300 1234412 for Emergency NHS dentist advice.
Our Healthcare Assistant by appointment.
If you have never had your ears irrigated, you should see your Doctor first
Stop smoking services
Tesco Pharmacy - (Kingsnorth, Ashford) Moat Field Meadow, Kingsnorth Ashford TN23 3LU Tel: 0300 123 1220
Ashford Gateway - Church Road, Ashford, Kent TN23 1AL Tel: 0300 123 1220 (option1) to book.
Asda Pharmacy (Ashford) Kimberley Walk, Ashford, Kent TN24 0SE Tel: 0300 123 1220
New Romney Pharmacy - 49 High Street, New Romney TN28 8AH Tel: 0300 123 1220
Romney Marsh Day Centre - Prescot House, Rolfe Lane, New Romney TN28 8JR Tel: 0300 123 1220
The NHS website for other local help and support is www.NHS.UK/smokefree
You will improve your chances of success if you get help or support
The following clinics are available at Hamstreet by appoinment, for the monitoring of the health and well being of our patients:
Our experienced doctors Dr Claire Jacobs & Dr Helen Daniel can offer a full range of services including
We have qualified nurses who can offer services on
The Health Visitor can be contacted on 0300 7900315 between 9.00am and 5.00pm. She is available to provide advice and support for families with young children.
Helpline number for parents (duty health visitor) between 2-5pm 0300 1233092
The Midwife holds antenatal clinics at Hamstreet Surgery every Friday. Her mobile number is 07771 983288. Out of hours call 01233 616124 in an emergency.
District Nurses They provide care in the patient’s own home for the housebound and post-operative. Contact them directly on 0300 123 4415
Physiotherapists from William Harvey Hospital hold clinics at Hamstreet Surgery four times a week, Monday and Fridays 8am - 6pm, Tuesday 9am - 6pm and Wednesday 8:30am - 4:30pm.
The Counsellor is available for consultation and appointments are made after referral from a doctor. You can also self-refer to the following organisations:
Dementia Drop-in Clinic is held between 12pm-2pm on the first Friday of every month. The clinic is held at different GP surgeries around Ashford on a rotation basis. This clinic is for any one diagnosed with dementia or who has a relative with the diagnosis. The clinic provides information, support and signposting to other services. For more detail call 01233 658125.
Further information can also be found on the Ashford CCG website https://www.ashfordccg.nhs.uk/your-health/dementia/ or on the Ashford support website http://ashford.referralsupport.co.uk/referral/dementia/ or you can watch a video by clicking the link below
Please contact the surgery either via telephone, email ACCG.email@example.com or in person to book your appointment.
It is important to contact the surgery as early as possible - at least 6 weeks before you travel, as a second appointment maybe required.
Please note that only the vaccinations below are available on the NHS.
Other travel vaccines can be provided (see below) but they will incur a private charge.
ARMS Travel Vaccinations
As you may know, Ivy Court Surgery, Hamstreet Surgery and Woodchurch Surgery have been working closely together for well over a year now on various projects such as the Weekend Urgent Care Service and the ‘Virtual Ward’ for the elderly and vulnerable.
You may also be aware that there have been difficulties with obtaining appointments with other private travel clinics in Ashford. This has caused significant problems for us in rural Ashford as travelling further than Ashford is inconvenient and not always possible. In some cases, it has meant our patients travelling 30 miles to obtain their travel vaccinations. We feel this is unacceptable.
Following complaints from patients in the cluster regarding the lack of a local travel service, the doctors and practice managers of our three surgeries have had several meetings to see if this service could be setup in our surgeries. We are delighted to announce the start of our own Travel Advice and Vaccination service as of the 5th November 2015. This we hope will be another valuable service to our patients, and will be provided through Ashford Rural Medical Services (through which the urgent care service and our other collaborative projects are delivered).
We are now working together with Charing Surgery to provide these services across the four sites.
As a specific travel advice service is not covered by the NHS, there will unfortunately be a fee for the service, which we hope you understand.
Am I fit to fly?
To learn more about flying with different health conditions please click
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- https://europa.eu/youreurope/citizens/travel/index_en.htm (this is a large document and may take a minute or two to view)
It is your responsibility to telephone for your test results, please ring the surgery on 01233 730190 option 3 between 11am & 1pm only. You can also obtain your results by registering for on-line access. For more information please ask at reception.
Women are now able to self-refer for maternity care electronically via the East Kent Hospitals website. www.ekhuft.nhs.uk/maternity
For the best care for women and their babies, we encourage them to self-refer as soon as possible so they can see a midwife and have early screening tests.
Seeing a midwife at an early stage will ensure women are given all the information that they need right from the start to help them make the right choices. There are routine screening tests that need to be carried out by the tenth week of pregnancy, so an early appointment with a midwife will enable them to discuss these tests and plan appropriately.
The form asks questions about the women, her family and her medical background.
When they are about 10 weeks pregnant, a midwife will either call or email the women to arrange a booking appointment, which usually takes place in the 10th or 11th week of pregnancy. At this appointment she will also receive details of the 12-week scan.
From 11th October 2019, the Kent & Medway Diabetic Eye Screening Programme will be provided by Health Intelligence rather than the Paula Carr van.
Please see attached poster for more information:Diabetic Eye Screening Service
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